Privacy Policy

Last Updated: March 13, 2025

1. INTRODUCTION

Hotel Lobby Rum (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (collectively, the “Site”).

Please read this Privacy Policy carefully. By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Site.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on the Site
  • Place an order
  • Subscribe to our newsletter
  • Participate in contests, promotions, or surveys
  • Contact our customer service

The personal information we may collect includes:

  • Name
  • Postal address
  • Email address
  • Phone number
  • Date of birth (to verify legal drinking age)
  • Payment information
  • Purchase history

2.2 Automatically Collected Information

When you visit the Site, we may automatically collect certain information, including:

  • IP address
  • Browser type
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Clicks on links
  • Device information

2.3 Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Site. These technologies help us:

  • Remember your preferences
  • Understand how you use our Site
  • Improve our services
  • Provide personalized content and advertisements

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of the Site may be inaccessible or not function properly.

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including to:

  • Process and fulfill your orders
  • Communicate with you about orders, products, services, and promotions
  • Respond to your inquiries and provide customer service
  • Administer contests, promotions, surveys, or other Site features
  • Monitor and analyze usage patterns and trends
  • Improve the Site and enhance user experience
  • Prevent fraudulent transactions and monitor against theft
  • Comply with legal requirements

4. DISCLOSURE OF YOUR INFORMATION

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, order fulfillment, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, such as in response to a court order or subpoena, or to comply with government reporting obligations.

4.4 Protection of Rights

We may disclose your information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation.

5. DATA SECURITY

We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. DATA RETENTION

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. AGE RESTRICTIONS

The Site is not intended for individuals under the legal drinking age in their jurisdiction. We do not knowingly collect personal information from individuals under the legal drinking age. If we become aware that we have collected personal information from an individual under the legal drinking age, we will take steps to delete that information.

8. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

9. YOUR RIGHTS AND CHOICES

Depending on your location, you may have certain rights regarding your personal information, which may include:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to the processing of your personal information
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided in the “Contact Us” section below.

10. THIRD-PARTY LINKS

The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. The revised Privacy Policy will be posted on the Site with the date of revision. Your continued use of the Site after any such changes constitutes your acceptance of the new Privacy Policy.

12. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Hotel Lobby Rum
R-1 Penthouse, Chatham House
Valero St., Salcedo, Makati City
Philippines

Landline: (+632) 8817-0002
Fax: (+632) 8817-4477